TERMS OF SERVICE mycpapcaddy.com Last Updated: March 2, 2026
1. ACCEPTANCE OF TERMS
By accessing or using mycpapcaddy.com (the "Site"), placing an order, or otherwise engaging with My CPAP Caddy, a brand of BatJack Enterprises LLC ("My CPAP Caddy," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use this Site.
2. ABOUT MY CPAP CADDY
My CPAP Caddy is a brand of BatJack Enterprises LLC, located at 2014 Edgewater Dr., #332, Orlando, FL 32804. Our products are sold through mycpapcaddy.com, Amazon, and authorized wholesale and B2B partners.
3. USE OF THE SITE
You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not use the Site to transmit any harmful, offensive, or disruptive content, attempt to gain unauthorized access to any part of the Site or its related systems, use automated tools to scrape, crawl, or extract data from the Site, or impersonate any person or entity.
We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
4. PRODUCTS AND PRICING
All product descriptions, images, and specifications on this Site are provided in good faith and are subject to change without notice. We reserve the right to modify pricing at any time. In the event of a pricing error, we reserve the right to cancel any affected orders and notify you promptly.
Products sold on this Site are intended for personal, non-commercial use unless you have entered into a separate wholesale or B2B agreement with us.
5. ORDERS AND PAYMENT
By placing an order on this Site, you represent that you are at least 18 years of age and that all information you provide is accurate and complete. We accept major credit cards and other payment methods as displayed at checkout, processed securely through our payment provider.
We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
6. SHIPPING
We offer free standard shipping on orders placed through mycpapcaddy.com. Estimated delivery times are provided at checkout and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.
7. RETURNS AND REFUNDS
We offer a 30-day return policy from the date of delivery for purchases made on mycpapcaddy.com. To be eligible for a return, items must be in their original condition and packaging. To initiate a return, please contact us at info@mycpapcaddy.com. Refunds will be processed to the original payment method within a reasonable time after we receive and inspect the returned item.
Return policies for purchases made through Amazon or authorized wholesale partners are governed by the respective platform or partner's policies.
8. LIMITED WARRANTY
My CPAP Caddy warrants that its products are free from defects in materials and workmanship for a period of one (1) year from the date of original purchase. This warranty covers manufacturing defects only and does not cover damage resulting from misuse, improper assembly, normal wear and tear, modification, or failure to follow product instructions.
To make a warranty claim, please contact us at info@mycpapcaddy.com with proof of purchase. At our sole discretion, we will repair, replace, or refund the defective product. This warranty applies only to the original purchaser and is non-transferable.
THIS WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
9. DISCLAIMER OF LIABILITY
My CPAP Caddy products are designed as accessories to support CPAP and BiPAP therapy equipment. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult your physician or qualified healthcare provider regarding your sleep therapy and equipment needs.
TO THE FULLEST EXTENT PERMITTED BY LAW, MY CPAP CADDY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OUR PRODUCTS OR THIS SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT IN QUESTION.
10. EMAIL MARKETING
By placing an order or subscribing through our Site, you may receive marketing emails from My CPAP Caddy regarding new products, promotions, and updates. You may opt out at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. We will not sell or share your email address with third parties for their marketing purposes. For more information, please review our Privacy Policy.
11. INTELLECTUAL PROPERTY
All content on this Site, including but not limited to text, images, logos, graphics, and product designs, is the property of BatJack Enterprises LLC and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.
12. THIRD PARTY LINKS
This Site may contain links to third-party websites for your convenience. We do not endorse or assume any responsibility for the content, privacy practices, or terms of any third-party sites. Your use of third-party sites is at your own risk.
13. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Orange County, Florida, and you consent to the personal jurisdiction of such courts.
14. CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.
15. CONTACT US
If you have any questions about these Terms, please contact us at:
My CPAP Caddy / BatJack Enterprises LLC 2014 Edgewater Dr., #332 Orlando, FL 32804 info@mycpapcaddy.com www.mycpapcaddy.com